Payment & Security
At Velmoriao, we value a clear and transparent shopping experience for our customers. We provide clear payment information and use trusted payment processing methods to help customers complete their purchases through our website.
Velmoriao is an online lighting and home décor store offering thoughtfully selected products for indoor and outdoor spaces, including ambient lighting, garden lights, camping lights, and home décor.
Payment Methods
Velmoriao accepts available payment methods provided during checkout. Depending on your location and order details, available payment options may include online payment methods supported by our payment service providers.
All payments are processed through payment channels provided by authorized third-party payment service providers.
Payment Security
To help protect customer information, Velmoriao follows standard online shopping practices and works with authorized payment service providers to process transactions.
We do not directly store complete payment card details on our website. Payment information is processed by authorized third-party payment providers.
Customers should always ensure that their account and payment information are kept secure when shopping online.
For information about how we collect and protect personal information, please review our Privacy Policy.
Order & Payment Support
If you experience any issues related to payments, orders, refunds, or transaction questions, please contact our customer support team:
Customer Service Email: service@velmoriao.com
To help us assist you efficiently, please provide:
- Order number
- Email address used during checkout
- Description of your request
Our team will review your inquiry and provide appropriate assistance.
Returns & Refund Assistance
If you need assistance with a return, exchange, or refund related to your order, please contact us before sending any items back.
Return & Customer Support Email: service@velmoriao.com
Please refer to our Return & Refund Policy for detailed information regarding return conditions, refund procedures, and related requirements.
Company Information
Brand Name: Velmoriao
Official Website: velmoriao.com
Legal Entity: Suzhou Bushexian Network Technology Co., Ltd.
Registered Address:
Room 2385, 2nd Floor, Building 1, No. 2358 Chang'an Road,
Jiangling Subdistrict, Wujiang District, Suzhou City, Jiangsu Province, China
Unified Social Credit Code: 91320509MAE9NB7L29
Customer Support Email: service@velmoriao.com
velmoriao.com is owned and operated by Suzhou Bushexian Network Technology Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related e-commerce activities.
Our Commitment
Velmoriao is committed to providing customers with clear product information, transparent payment processes, and responsive customer support.
Our collection includes ambient lighting, garden lights, camping lights, and home décor products selected for everyday indoor and outdoor spaces.
Our official online store is operated by Suzhou Bushexian Network Technology Co., Ltd., and our customer service team is available to assist with payment inquiries, order support, and after-sales requests.
Thank you for choosing Velmoriao.